Last Updated: 17 July 2025
Meihem Cakes (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make an enquiry, or place an order through www.meihemcakes.com (the “Site”).
1. Information We Collect
a. Information You Provide
We collect the following personal data when you:
- Submit an enquiry or place an order
- Sign up for newsletters or promotions
- Interact with us on social media
This may include:
- Name
- Contact details (email, phone number)
- Delivery address
- Order and payment details
- Special requests or preferences shared by you
b. Automatically Collected Information
We may also collect technical data such as:
- IP address
- Browser type
- Device information
- Pages visited and interaction behavior
This helps us improve your user experience and the functionality of our website.
2. How We Use Your Information
We may use your information to:
- Process and deliver your cake orders
- Respond to your enquiries or feedback
- Communicate important updates about your orders
- Send marketing or promotional content (only if you’ve opted in)
- Improve our products and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties for the following purposes:
- Payment processing (e.g., Stripe, PayPal)
- Delivery or courier services
- Website analytics and technical support
- Legal or regulatory requirements
4. Cookies
Our Site uses cookies to:
- Recognize returning visitors
- Store your preferences
- Analyze usage patterns
You can modify your browser settings to disable cookies, but some parts of the site may not function properly.
5. Security
We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet is completely secure. We encourage you to keep your passwords private and avoid sharing sensitive data over unencrypted channels.
6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe your child has submitted information, please contact us immediately to request deletion.
7. Your Rights
You may:
- Request access to your personal data
- Ask for corrections to inaccurate data
- Request deletion of your information
- Opt out of marketing communications
To exercise any of these rights, please contact us at [email protected].
8. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions about this policy or your personal data, you may contact us at:
Meihem Cakes
Email: [email protected]
Location: Singapore (home-based)